Refund Policy

Setting clear expectations regarding refunds and returns

Our refund policy is simple:

When are refunds issued?

Refunds are only issued if a product is not delivered or is defective.

What is the refund request timeframe?

Refund requests must be made within 7 days of purchase.

Are there any exceptions?

No refunds for successfully delivered and used products.

How do I request a refund?

Email billing@accvaults.com with your order number and reason for review.

How long does refund processing take?

Approved refunds are processed back to the original payment method within 5-10 business days.